Terms of Service

Last updated: January 2025

Welcome to OfferArc. By accessing or using our service, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our service.

1. Acceptance of Terms

By creating an account or using OfferArc, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all users, including visitors, registered users, and organizations.

2. Description of Service

OfferArc is a campaign management platform that provides:

  • Campaign creation and management tools
  • Advertisement creation with media upload capabilities
  • AI-powered ad copy generation and improvement
  • Integration with Facebook Marketing API for campaign publishing
  • Performance analytics and insights
  • Organization and team management features

3. Account Registration and Eligibility

3.1 Eligibility

You must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into a binding agreement
  • Provide accurate and complete registration information
  • Maintain and update your account information

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Ensuring your account information remains accurate and current

3.3 Organization Accounts

If you create an organization account:

  • You represent that you have authority to bind the organization
  • You are responsible for all activities of organization members
  • You agree to manage member access appropriately

4. User Responsibilities and Conduct

4.1 Acceptable Use

You agree to use OfferArc only for lawful purposes. You will not:

  • Violate any local, state, national, or international law
  • Infringe upon intellectual property rights of others
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Use the service to distribute spam or unsolicited messages
  • Impersonate any person or entity
  • Harvest or collect information about other users

4.2 Content Standards

Your campaigns and advertisements must not contain:

  • Illegal content or promotion of illegal activities
  • Hate speech, discrimination, or harassment
  • Explicit sexual content or nudity
  • Violent or graphic content
  • Misleading or fraudulent information
  • Content that violates third-party rights

4.3 Advertising Platform Compliance

When using Facebook Ads integration, you must:

  • Comply with Facebook's Advertising Policies
  • Comply with Facebook's Community Standards
  • Have proper authorization to use the connected ad accounts
  • Not circumvent Facebook's advertising review process

5. Facebook Ads Integration

5.1 Authorization

By connecting your Facebook Ads account, you authorize OfferArc to access your Facebook Business Manager, ad accounts, and related data through the Facebook Marketing API.

5.2 System User Tokens

You are responsible for:

  • Properly generating and managing System User tokens
  • Ensuring tokens have appropriate permissions
  • Revoking access when no longer needed
  • Maintaining security of your Facebook Business Manager

5.3 Disclaimer

OfferArc is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. Facebook and related marks are trademarks of Meta Platforms, Inc.

6. AI-Generated Content

6.1 AI Services

OfferArc uses AI models to generate ad copy, campaign suggestions, and image prompts. AI-generated content is provided as-is without warranties.

6.2 Content Review

You are responsible for:

  • Reviewing all AI-generated content before use
  • Ensuring AI-generated content meets your standards and requirements
  • Verifying accuracy and appropriateness of AI suggestions
  • Compliance with advertising regulations for AI-generated content

6.3 Content Ownership

You retain ownership of all content you create or generate using OfferArc, subject to the licenses granted in these Terms.

7. Intellectual Property

7.1 Our Property

OfferArc and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Your Content

You retain ownership of content you upload or create. By using OfferArc, you grant us:

  • A license to store, process, and display your content to provide our services
  • Permission to use your content to train and improve AI models (anonymized and aggregated)
  • The right to create backups and copies for operational purposes

7.3 Feedback

Any feedback, suggestions, or ideas you provide about OfferArc become our property, and we may use them without compensation or attribution.

8. Payment and Billing

8.1 Fees

If applicable, pricing and payment terms will be clearly communicated. You agree to pay all fees associated with your use of OfferArc.

8.2 Third-Party Costs

You are responsible for all costs associated with third-party services, including Facebook Ads spending, which are billed directly by those services.

8.3 Refunds

Refund policies, if applicable, will be communicated separately. Generally, fees are non-refundable except as required by law.

9. Data and Privacy

Your use of OfferArc is subject to our Privacy Policy. By using our service, you consent to our collection, use, and sharing of your information as described in the Privacy Policy.

10. Service Availability and Modifications

10.1 Availability

We strive to provide reliable service but do not guarantee uninterrupted access. OfferArc may be unavailable due to maintenance, updates, or unforeseen circumstances.

10.2 Modifications

We reserve the right to:

  • Modify or discontinue features at any time
  • Update these Terms with reasonable notice
  • Change pricing with advance notice to existing users
  • Improve or alter the service based on feedback and technology advances

11. Termination

11.1 By You

You may terminate your account at any time through your account settings.

11.2 By Us

We may suspend or terminate your account if you:

  • Violate these Terms
  • Engage in fraudulent or illegal activities
  • Pose a security risk to our service or other users
  • Fail to pay applicable fees

11.3 Effect of Termination

Upon termination:

  • Your access to OfferArc will be disabled
  • Your data may be deleted after a reasonable grace period
  • You remain liable for any outstanding obligations
  • Provisions that should survive termination will remain in effect

12. Disclaimers

OFFERARC IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

  • The service will be uninterrupted, secure, or error-free
  • The results obtained from using the service will be accurate or reliable
  • Any errors in the service will be corrected
  • AI-generated content will meet your expectations or requirements

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OFFERARC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use the service
  • Unauthorized access to or alteration of your content
  • Third-party conduct or content on the service
  • Any AI-generated content or suggestions
  • Facebook Ads campaigns published through our service

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless OfferArc and its affiliates from any claims, damages, liabilities, and expenses (including attorneys' fees) arising from:

  • Your use of the service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you upload or create
  • Campaigns you publish to advertising platforms

15. Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

15.2 Arbitration

Any disputes arising from these Terms or your use of OfferArc shall be resolved through binding arbitration, except where prohibited by law.

15.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and OfferArc individually. You waive your right to participate in a class action lawsuit or class-wide arbitration.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and OfferArc regarding the service.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

16.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

16.5 Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including acts of God, war, terrorism, natural disasters, or internet service provider failures.

17. Contact Information

For questions about these Terms, please contact us at:

18. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of OfferArc after changes become effective constitutes acceptance of the modified Terms.

If you do not agree to the modified Terms, you must stop using OfferArc and may terminate your account.

Terms of Service